Services at Brisbane Airport

Brisbane Airport counts with several services dedicated to passengers such as shops, restaurants, botiques, and duty free stores dotted throughout the airport.

 

See below more information about services at Brisbane Airport:

 

 

Free WiFi internet connection

(limit of 60 mins) is available in the major retail areas of the airport.

- International Terminal: All areas

- Domestic Terminal: Central area of the terminals

 

 

Baggage Storage

If you wish to storage your luggage, at Brisbane Airport there are self-service storages at both Domestic and International Terminals and at the Skygate Centre.

They are available 24/7.

 

 

Charging Stations

At both terminals you can find Charging Stations.

 

 

Currency exchange

Travelex services lets you exchange any foreign currency to the local one. Find them at both Domestic and International terminals.

 

 

First Aid Rooms

For any medical assistance you may need, at Brisbane Airport has at your disposal first aid facilities at both terminals.

 

In case of assistance, please call +61 7 3406 3171.

For medical emergency, please dial 000.

 

 

Lost & found

If you lose something at Brisbane Airport (International Terminal, Domestic Terminal, Parking lots and Transfer buses).

To retrieve your lost items, please get to Visitor information desks locate at both terminals.

 

 

Airport Lounges

At both terminals in Brisbane Airport there are lounges at the passengers' disposal.

 

See related information about them below:

 

International Terminal:

  • Air New Zealand Koru Club: Location: International Terminal, Level 3, Airside. Available services: Showers. Opening hours: Monday to Sunday, open 2 and 30 minutes prior to flight departure.
  • Emirates Lounge: Location: International Terminal, Level 3, after security. Opening hours: Monday to Sunday, open 3 hours prior to departure of all flights.
  • Plaza Premium Lounge: Location: International Terminal, Airside, Third level. Available services: Showers. Opening hours: Monday to Sunday, from 05:00 am to 00:00 am. Contact: +61 7 3305 9288.
  • Qantas Club: Location: International Terminal, Airside, Level 2. Opening hours: Monday to Sunday Monday to Sunday, open 60 minutes prior to flight departure. Contact: +61 7 3867 3258.
  • SilverKris Lounge: Location: International Terminal, Level 3, after security. Opening hours: Monday to Sunday, open 3 hours prior to flight departures.

 

 

Domestic Terminal:

  • Virgin Australia Lounge: Location: Domestic Terminal, Airside, Level 2, opposite Gate 41. Opening hours: Monday to Sunday, 60 minutes’ prior the first and last Virgin departure. Contact: +61 13 67 89.
  • Qantas Club: Location: Domestic Terminal, Airside, Level 2, close Gate 22. Opening hours: Monday to Sunday, 60 minutes’ prior the first and last Qantas departure. Contact: +61 7 3867 3258.

 

Purchase your access ticket here.

 

 

Parent rooms

Brisbane Airport counts with parenting rooms at both Domestic and International Terminal.

All the rooms are equipped with basic facilities such as microwaves, baby change facilities, feeding chairs, etc.

 

 

Prayer Room

At Brisbane Airport there is a quiet space for both praying and meditating; it is a non-denominational room located at Level 4 of the International Terminal, adjacent to the Flight Centre.

 

 

Airport Village

If you have two or more hours free then you might catch the free TBus going to Airport Village (10 min ride). Airport Village is a marketplace with many restaurants, bars, cafes and fashion/accessory outlet shopping. Catch the free TBus with frequent stops to/from Level 4 of the International Terminal. Departs from Airport Village to International in Level 2 (Arrivals).